本课目标

学完本课，你能够：

• 用 have / get + 物 + 过去分词 表达安排他人完成服务；
• 确认报价包含上门、人工和哪些零件；
• 为可能增加的费用设置明确授权上限；
• 区分检查、维修、更换和额外工作；
• 写一则可作为后续核对依据的服务确认消息。

场景词汇

• contractor 承包商／专业服务人员
• inspection 检查
• call-out fee 上门费
• labor 人工费
• replacement part 替换零件
• cost limit 费用上限
• authorization 授权
• itemized invoice 分项发票

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One repair, one clear limit

Sam, the arts center's facilities coordinator, calls Lena after reviewing the L-2 location report. A licensed contractor is available the next morning.

Part A — What will be done

Sam: Thanks for the precise report. The contractor knows which rail you mean. We can have it inspected tomorrow morning.

Lena: Good. I'm having it fixed tomorrow only if the work is within the approved scope. What exactly will the contractor do first?

Sam: She'll check the rail, both brackets and the wall anchors. If only the loose bracket needs adjustment, she'll secure it during the visit.

Lena: Are we getting the whole rail replaced?

Sam: No. We're getting the rail checked. Replacement is not included unless the inspection shows that adjustment is not enough.

Lena: That distinction needs to be in the confirmation. Does the quote include the inspection and the adjustment?

Sam: Yes. The quote is one hundred forty dollars. It includes the call-out fee, up to one hour of labor and standard fasteners worth up to twenty-five dollars.

Lena: How much will that cost if a special bracket is needed?

Sam: We don't know until the inspection. There won't be any extra charge unless we approve it first.

Part B — Setting the authorization boundary

Lena: I need approval before any work takes the total above one hundred forty dollars.

Sam: Understood. I'll ask the contractor to stop after the inspection and call me with a revised amount if anything additional is needed.

Lena: And the appointment is confirmed for what time?

Sam: She is arriving between nine and ten. The lobby rail will remain unused until she finishes and facilities signs off.

Lena: What would you do if the revised amount were much higher?

Sam: If I were you, I'd ask for the written findings and compare repair with replacement. The main trade-off is immediate access versus a larger unplanned cost.

Lena: The safest option is to authorize only the current scope tomorrow. We can revisit anything else if the inspection provides new evidence.

Sam: Agreed. I'll send a note that says: inspect L-2, adjust the loose bracket if standard work is enough, and get approval before the total exceeds one hundred forty dollars.

Lena: Please also request an itemized invoice. Then we'll know what was inspected, what was done and what was charged.

Check the story

1. What service is confirmed for tomorrow?
2. Is full rail replacement included?
3. What does the $140 quote cover?
4. What happens if a special bracket is needed?
5. When will the contractor arrive?
6. What record does Lena request after the work?

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Service confirmation

Location: Lobby rail L-2, beside elevator, above narrow bench
Window: Tuesday, 9:00–10:00 arrival
Included: inspection of rail, two brackets and wall anchors; adjustment of loose bracket if standard work is sufficient; call-out fee; up to 1 hour labor; standard fasteners up to $25
Not included without approval: special-order parts, full rail replacement, additional labor
Authorization limit: $140 total
If limit may be exceeded: stop, provide findings and revised amount, obtain approval
Record: itemized invoice after completion

范围判断

判断以下说法是否由确认单支持：

1. The rail will definitely be replaced.
2. Standard adjustment may be completed during the visit.
3. Any amount under $200 is automatically approved.
4. Additional work requires new approval.

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本课负荷说明

本课有6项全新主动表达；第40课的五个建议词块再次进入服务决策新情境。

1. I'm having it fixed tomorrow.

我明天会请人把它修好。中性；主语安排服务，但不是主语亲手维修。

2. We're getting … checked.

我们会请人检查……。中性；get比have略口语，意义相近。

3. Does the quote include …?

报价包括……吗？中性、实用；后面列出上门费、人工、零件或税费等具体项目。

4. How much will that cost?

那要花多少钱？中性；that应有清楚前文，复杂服务可要求书面金额。

5. I need approval before …

在……之前我需要获得批准。工作、物业和家庭消费场景均适用。

6. There won't be any extra charge unless …

除非……，否则不会有额外收费。中性；后面应说明具体触发条件。

Don't Say It That Way

容易说出的句子	更准确的表达	原因
I'm fixing it tomorrow.	I'm having it fixed tomorrow.	前句容易理解为自己动手修
I have fixed it tomorrow.	I'm having it fixed tomorrow.	未来安排不能用现在完成时
Does include labor?	Does the quote include labor?	问句需要主语
Do anything it needs.	Please get approval before the total exceeds $140.	无边界授权可能产生争议

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1. 结构

have / get + 物 + 过去分词

We're having the rail inspected.
We're getting the brackets checked.

主语安排服务；执行者可以不说，或用 by + 执行者 补充。

2. 与自己做比较

Lena checked the schedule. (Lena自己查)
Lena had the rail checked. (Lena安排别人检查)

3. 不保证结果

have it checked只保证安排检查，不保证一定需要更换，也不保证问题已解决。结果必须看维修记录。

快速练习

1. We're having the bracket __________ tomorrow. (inspect)
2. Lena is getting the quote __________ in writing. (confirm)
3. They had the rail __________ by a contractor. (check)
4. Does the quote __________ one hour of labor? (include)
5. I need approval before the total __________ the limit. (exceed)

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We're having the RAIL / INSPECTED tomorrow.
Does the quote include LABOR?
Get approval / before the total exceeds ONE FORTY.

在使役结构中，物品与过去分词都要清楚，否则听者可能不知道“检查什么”或“做什么”。金额分意群复述一次。

影子跟读

按 item / service / time / limit 四栏跟读，再遮住句子复述。不要把 inspected 自动改成 replaced。

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A. 理解检查

1. Lena will repair the rail herself.
2. The contractor will first inspect the rail and anchors.
3. Full replacement is included in the $140 quote.
4. Standard fasteners up to $25 are included.
5. Extra work can begin without approval.
6. Lena asks for an itemized invoice.

B. 自己做还是安排别人做？

标为 do it personally / arrange a service。

1. I checked the bracket.
2. I had the bracket checked.
3. Sam will confirm the appointment.
4. Sam will get the appointment confirmed in writing.
5. The contractor replaced the fastener.
6. Lena had the fastener replaced.

C. 组成使役结构

1. We / the rail / inspect / tomorrow.
2. Lena / the quote / confirm / in writing.
3. They / the loose bracket / adjust / yesterday.
4. Sam / the invoice / send / after the visit.

D. Lesson 40近距离检索

1. Ask what Sam would do if the cost rises.
2. Give advice from Sam's point of view.
3. State the central trade-off in the service decision.
4. Name the lowest-risk authorization choice.
5. State that the decision can be reviewed if the inspection adds evidence.

E. 费用范围核对

根据第3部分，向服务方提出至少五个问题，覆盖：arrival / inspection / labor / parts / extra work / invoice。服务方只能使用确认单中的信息回答，不能自行承诺修好或更换。

随后合上第41课，用完整英文回应六个新情境：

1. Identify the service door beside the loading area.
2. Identify the bracket that has a red mark.
3. Identify the person who approves extra work.
4. Identify the place where contractors sign in.
5. Ask whether Sam means the rail that faces the desk.
6. Confirm that the fully described rail is correct.

F. 实用写作：服务确认消息

写90—140词给承包商。必须包括：

• 精确地点；
• 到达时间段；
• 已授权检查与可能调整；
• $140包含项目；
• 未经批准不得进行的工作；
• 超额时的暂停和联系步骤；
• 分项发票要求。

G. 中译英情境表达

1. 我明天会请人把它修好。
2. 我们会请人检查整条轨道。
3. 报价包括上门费和人工吗？
4. 如果需要特殊支架，那要多少钱？
5. 在总价超过140美元之前，我需要获得批准。
6. 除非我们先批准，否则不会有额外收费。

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服务范围卡

选择一个普通、低风险服务，如修鞋、清洁、设备检查或自行车保养。填写：

Item	Service	Included	Not included	Limit	Approval step	Record

2—3分钟角色扮演

一人是客户，一人是服务方。客户必须使用两次使役结构，并在同意前问清三项费用边界。服务方不能把“检查”升级成“保证修好”。

三天后的间隔复习

不看原卡，用60秒说明你安排了什么、谁来做、费用上限和超额时的步骤。

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为每项选择：能做到／还不稳定／需要重学。

• 我能用 have / get something done 表达安排服务。
• 我能区分检查、调整、更换和额外工作。
• 我能问清报价包含什么。
• 我能设置明确的费用与授权边界。
• 我能要求分项记录用于后续核对。
• 我能写一则90—140词的服务确认消息。

若有两项以上选择“需要重学”，先重做第5部分和第7部分B—F；三天后换一个服务场景再完成范围确认。